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Return Policy

At Chipmunk Hollow, we want all of our customers to be 100% satisfied. Returns will be accepted within 14 days of delivery for items that have not been custom made or personalized. If for any reason, you are not 100% satisfied, please contact me upon receiving your order, so that authorization can be given to ship back your order.

While returns for defects in my workmanship are glady accepted,I can not be responsible for items which are damaged by neglect or abuse by the customer.

I do not accept returns for Custom or Personalized orders due to the nature of these items, unless they arrive damaged or defective.

Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

Once an item has been returned in its original condition a full refund will be given.

If you have any questions please Contact Us.