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FAQ's

What is the most popular length of chain for a child?

I usually recommend a 16" (40.64 cm) chain for children unless they are very petite in which case a 14" (35.56 cm) chain should be okay.

What is the most popular length of chain for an adult?

I tend to sell mostly 18" (45.72cm) chains in my shop!

Can I get a rush order?

Possibly. If you need something super quick, please contact me before ordering and I will let you know if I can accommodate you.

What if I am interested in ordering a Sorority that you are not currently licensed for?

Chipmunk Hollow has been selling Officially Licensed Product for the past seven years. If you do not see your Sorority listed below please use the Contact button at the top of the page to be sure that I can accommodate you. Listed below are the Sororities I am currently licensed for:

Alpha Chi Omega
Alpha Delta Pi
Alpha Epsilon Phi
Alpha Gamma Delta
Alpha Omicron Pi
Alpha Phi
Alpha Sigma Alpha
Alpha Sigma Tau
Alpha Xi Delta
Chi Omega
Delta Delta Delta
Delta Gamma
Delta Zeta
Gamma Phi Beta
Gamma Sigma Sigma
Kappa Alpha Theta
Kappa Delta
Kappa Kappa Gamma
Omega Phi Alpha
Phi Mu
Phi Sigma Sigma
Pi Beta Phi
Sigma Alpha Iota
Sigma Kappa
Sigma Sigma Sigma
Theta Phi Alpha
Zeta Tau Alpha

How will my order be wrapped?

All jewelry items are sent gift boxed, beautifully wrapped in foil papers and tied with organza ribbon, ready to give as a gift, or to keep for yourself! All items will ship in bubble-packed envelopes for additional protection.

Can I enclose a card with my order if I am shipping it directly to the gift recipient?

Yes...I would be happy to enclose a card for you. Just let me know what you would like for it to say.

Can I order a larger quantity than what is shown?

Absolutely. The quantities listed for each item are for your convenience in ordering only. Each piece on my site is handmade once an order has been placed. Please contact me if you are interested in a larger quantity.

Is an invoice or packing slip included in my order?

Only if I am 100% certain that I am shipping directly to the person who placed the original order. If I am not entirely certain then you will receive your gift wrapped box and a Chipmunk Hollow business card in the padded envelope.

What if I am not 100% satisfied with my order?

My customers mean the world to me. If for any reason, upon receiving your order, you are not 100% satisfied, please contact me right away and I will make it right for you!